𝘈𝘭𝘭𝘦𝘳𝘨𝘦𝘯 𝘕𝘰𝘵𝘪𝘤𝘦: 𝐎𝐮𝐫 𝐠𝐨𝐨𝐝𝐢𝐞𝐬 𝐚𝐫𝐞 𝐧𝐨𝐭 𝐚𝐥𝐥𝐞𝐫𝐠𝐞𝐧 𝐟𝐫𝐞𝐞. 𝐀𝐥𝐥 𝐨𝐮𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬 𝐦𝐚𝐲 𝐜𝐨𝐧𝐭𝐚𝐢𝐧 𝐬𝐨𝐦𝐞 𝐨𝐫 𝐚𝐥𝐥 𝐨𝐟 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐜𝐨𝐦𝐦𝐨𝐧 𝐟𝐨𝐨𝐝 𝐚𝐥𝐥𝐞𝐫𝐠𝐞𝐧𝐬: 𝐦𝐢𝐥𝐤, 𝐞𝐠𝐠𝐬, 𝐩𝐞𝐚𝐧𝐮𝐭𝐬, 𝐭𝐫𝐞𝐞 𝐧𝐮𝐭𝐬, 𝐬𝐨𝐲 & 𝐰𝐡𝐞𝐚𝐭. 𝐀𝐥𝐥 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬 𝐚𝐫𝐞 𝐛𝐚𝐤𝐞𝐝, 𝐝𝐞𝐜𝐨𝐫𝐚𝐭𝐞𝐝, 𝐬𝐭𝐨𝐫𝐞𝐝 & 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐞𝐝 𝐨𝐧 𝐬𝐡𝐚𝐫𝐞𝐝 𝐞𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭, 𝐭𝐡𝐮𝐬 𝐜𝐫𝐨𝐬𝐬 𝐜𝐨𝐧𝐭𝐚𝐦𝐢𝐧𝐚𝐭𝐢𝐨𝐧 𝐜𝐚𝐧 𝐚𝐧𝐝 𝐥𝐢𝐤𝐞𝐥𝐲 𝐰𝐢𝐥𝐥 𝐨𝐜𝐜𝐮𝐫.⁣

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𝐇𝐨𝐰 𝐁𝐢𝐠 𝐚𝐫𝐞 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬?⁣

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All cookies weigh roughly 1/2 lb. & edible doughs weigh roughly 10-11 oz. Approximate weights are specified in each product description on the website.⁣

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𝐇𝐨𝐰 𝐥𝐨𝐧𝐠 𝐚𝐫𝐞 𝐦𝐲 𝐜𝐨𝐨𝐤𝐢𝐞𝐬 𝐠𝐨𝐨𝐝 𝐟𝐨𝐫?⁣

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Cookies stay fresh for up to 14 days at room temperature. If you don't plan on eating them right away, freeze for up to 6 months then thaw at room temperature & re-heat when ready to consume.⁣

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𝐂𝐚𝐧 𝐈 𝐞𝐚𝐭 𝐭𝐡𝐞𝐦 𝐫𝐢𝐠𝐡𝐭 𝐚𝐰𝐚𝐲?⁣

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Of course! Our cookies are soft-baked and ready to consume immediately upon arrival.⁣

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𝐀𝐫𝐞 𝐭𝐡𝐞𝐬𝐞 𝐬𝐨𝐟𝐭-𝐛𝐚𝐤𝐞𝐝 𝐠𝐨𝐨𝐝𝐬 𝐬𝐚𝐟𝐞 𝐭𝐨 𝐞𝐚𝐭?⁣

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Yes! We use heat treated flour & whole pasteurized eggs to ensure safe consumption.⁣

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𝐈𝐬 𝐭𝐡𝐞 𝐞𝐝𝐢𝐛𝐥𝐞 𝐜𝐨𝐨𝐤𝐢𝐞 𝐝𝐨𝐮𝐠𝐡 𝐬𝐚𝐟𝐞 𝐭𝐨 𝐞𝐚𝐭?⁣

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Yes! Our edible cookie dough is made with heat-treated flour and egg free, making it completely safe to eat "raw."⁣

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𝐇𝐨𝐰 𝐜𝐚𝐧 𝐈 𝐠𝐞𝐭 𝐭𝐡𝐚𝐭 𝐦𝐞𝐥𝐭𝐲 𝐠𝐨𝐨𝐞𝐲 𝐠𝐨𝐨𝐝𝐧𝐞𝐬𝐬?⁣

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We recommend re-heating cookies in a 350 degree pre-heated oven for 5 minutes. For faster results, microwave for 10-15 seconds. ⁣

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𝐇𝐨𝐰 𝐝𝐨 𝐲𝐨𝐮 𝐦𝐚𝐤𝐞 𝐲𝐨𝐮𝐫 𝐜𝐨𝐨𝐤𝐢𝐞𝐬?⁣

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With the exception of toppers and mix-ins, our cookies are scratch made from start to finish. We make all of our cookies in small baatches, using quality ingredients.  Unfortunately, we do not share our recipes or techniques openly. We will absolutely share ingredients to ensure you know exactly what is in your cookies, but specific details will be left out. Thank you for your understanding.⁣

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𝗪𝐡𝐚𝐭 𝐚𝐫𝐞 𝐭𝐡𝐞 𝐍𝐮𝐭𝐫𝐢𝐭𝐢𝐨𝐧 𝐅𝐚𝐜𝐭𝐬?⁣

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Unfortunately we do not provide nutrition facts or macronutrients at the time as we fall under the FDA's small business nutrition exemption. ⁣

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𝐃𝐨 𝐲𝐨𝐮 𝐦𝐚𝐤𝐞 𝐆𝐥𝐮𝐭𝐞𝐧 𝐅𝐫𝐞𝐞 (𝐆𝐅) 𝐚𝐧𝐝/𝐨𝐫 𝐕𝐞𝐠𝐚𝐧 (𝐕) 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬?⁣

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We do NOT offer Gluten Free (GF) products but we DO occasionally have Vegan (V) options on our menu and will be marked as such.

When can I place an order?

Orders open approximately every 2 weeks. The exact day and time a menu will be released will be listed on our Instagram Bio & website as soon as it is known.

Can I change an order once place?

Due to increased demand, orders cannot be altered. Please ensure your order & shipping information is correct before checkout. 

Can I cancel my order?

Unfortunately, no.

Is there a minimum order?

Yes. There is a 20 USD minimum order requirement.

Do you take custom orders?

Unfortunately, not at this time.

Do you cater?

Local catering order requests can be made by contacting us through email at support@lifesabaatch.com.

Where do you ship to?

We currently ship  to all 50 states, Puerto Rico and Canada. 

*When ordering from outside the continental United States, your order may be subject to additional taxes or duties, outside of our control.  

To inquire about exceptions to our shipping, please email us at support@lifesabaatch.com.

How long does shipping take?

Estimated shipping times are given at checkout based on your location. You will be provided a tracking number through email as soon as your order ships.

Please note that weather, national emergencies & other factors may delay your packages in transit and are out of our control.

How much is shipping?

All packages are shipped via USPS priority mail and vary based on your location (in reference to us in Augusta, GA) as well as package size/weight.

When will my order be shipped?

Orders ship 1-3 business days after they are placed. A tracking number will be sent to the email associated with the order.

How are cookies packaged?

Cookies are individually wrapped in heat-sealed cellophane bags and shipped in corrugated boxes with biodegradable crinkle cut paper. All cookies are packaged to minimize movement during travel to ensure they arrive in the best of condition.

What if the package arrives damaged?

All packages are insured up to $100. If your order costs more than this amount, it is the responsibility of the customer to add additional insurance. If your package arrives damaged, a claim must be filed by you with USPS. Claims are outside of our control. 

It is the responsibility of each customer to ensure the shipping address is correct for your order.  If entered incorrectly and your package has not yet shipped, we ask you email us immediately at support@lifesabaatch.com. In that email provide us with your order number & correct shipping address. 

If your package was already shipped, Life’s a Baatch cannot be held responsible and we unfortunately will not reship your returned package or refund your order.

Do you offer Returns or Refunds?

We do not accept returns or refunds. If we made an error with your order, please contact us at support@lifesabaatch.com so we can correct it.

Do you offer Exchanges for lost of damaged items?

We do not replace lost or damaged Items. If your order was lost or damaged during shipping, please contact your chosen carrier to initiate a claim.